All prices are exclusive of VAT, which will be charged at the rate applicable
Children’s garments are VAT zero rated except some of the larger sizes, which are standard, rated
Size specification and quality should be checked before print and/or embroidery as NO CREDIT ALLOWANCE WILL BE MADE FOR WORN, PRINTED OR PROCESSED GARMENTS.
Claims arising from shortages or damage must be made within three days of receipt. Claims for non-delivery must be made within ten days of despatch.
Goods will be despatched within 5-10 working days from approval of artwork.
Cancellation of order. Will only be accepted if order has not been processed. Any samples, artwork that have been produced will be charged for along with carriage charges.
Sample products will be sent on request but will be charged for including carriage.
Returns
If goods have been sent incorrectly please ring our customer services team within 7 days to arrange collection
Faulty goods must be returned within one week of supply with the fault clearly indicated without defacing the garment
Returns will only be accepted by prior arrangement
All garments must be returned in there original, undamaged, garment package, failure to do so will result in the goods being refused
Under no circumstances will soiled goods be accepted, these will be returned to you immediately.
Payment
Account customers – Strictly 30 days Nett from invoice date
Non-account Customers – payment on collection or before despatch
All goods remain the property of The Wearable Print Company LTD until paid for in full.
Privacy
Any payment details provided by the customer are not stored. If provided by email or fax the information is permanently deleted or shredded.